Work Requests
Please review the different types of service requests listed on this page and select the option that best fits your needs.
Emergencies
Facilities Work Order Requests
Only USF employees may submit a Work Request. Contractors wishing to submit a work request must contact the USF department that is overseeing them and ask that the department submit the request on their behalf. This includes the food service operation at USF St. Petersburg.
Housing and Residential Requests
Students residing in University Student Housing must continue to submit Work Requests to the Housing Office or the RA on duty. Requests submitted directly to Facilities Services by on-campus residents will be denied and the student will be referred to Residential Education and Housing staff.
University Key Requests
A Key Authorization Form is required if keys need to be issued by the Key Shop. This form must be completed by a Department Head or Program Coordinator only.
Building Access
A USF ID Card is required to access buildings and rooms with electronic card readers at USF St. Petersburg and is managed by Campus Computing.
Campus Computing
If you need assistance with the campus phone system, internet access, or other technology issues, contact the Campus Computing Help Desk which provides technology support to students, faculty, staff, and guests at the USF St. Petersburg campus.
Event Hosting
Thinking of hosting an event in Downtown St. Petersburg? Consider our beautiful USF St. Petersburg campus! There are outdoor spaces and other facilities available for rent at USF St. Petersburg. Visit the USC website for further details.
Facilities Work Request Timelines
Urgent: Urgent situations pose a threat (non-immediate) of personal injury, equipment damage, loss of research, or a serious disruption of University business. Whenever possible, rush work orders are handled as soon as possible after Emergency Work Requests.
Routine: Work orders for tasks that do not pose a threat to life, property, research or of serious disruption to the business of the University are regarded as Routine Work Requests. These requests are put in the job queue after Emergency and Rush Work Requests. They are processed in the order in which they are received. Large-scale Work Requests are redesigned as projects. Work Requests redesigned as projects may require several weeks or months to complete. Small Repair work requests are normally completed within a few days of being put into the queue, but availability of materials and unforeseen problems may delay completion. Work Requests related to specific events require scheduling far enough in advance to ensure completion by the date requested. This is usually a minimum of one month prior to the event.