University of South Florida St. Petersburg Campus



USF Hospitality Leadership Program reimagined to help industry address staffing crisis

Canva restaurant manager with chef in kitchen

The program will help local businesses in the Tampa Bay area recover from the pandemic

To address an ongoing staffing crisis, the University of South Florida’s Hospitality Leadership Program is being re-tooled to help industry leaders in the Tampa Bay area hire and retain top talent.

Restaurants, hotels, craft breweries and other hospitality businesses operating post-pandemic have seen a sharp rise in demand as customers begin to resume social activities. While demand is growing, their ability to support the demand is limited with the large number of workers not returning to work for a variety of reasons.

The revamped 16-week course will teach leaders in the hospitality industry that are desperate for skilled employees how to bring in top talent, and retain that talent.

“Tampa Bay’s hospitality industry makes life better for those who live here and those who come to play here,” said Moez Limayem, Lynn Pippenger Dean of the Muma College of Business. “USF is proud to be a part of educating and training workers and leaders in hospitality to support such a vital part of our Tampa Bay economy.”

The Hospitality Leadership Program, run by the Bishop Center for Ethical Leadership as part of the Muma College of Business, is designed to train general managers, hands-on owners and team leaders to build an organization that works.

The program will focus on how businesses can increase effectiveness in leadership that will lead to healthier work cultures and in return allow business to get back to full-operations and grow profits. This year’s program will be delivered virtually, where industry experts will consult with participants on their businesses and guide them through this challenging time.

Registration is now open for sessions beginning in late July and August. To learn more and register, visit:

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