About Us

Meet Our Team

Allison Crume

Allison Crume, Ph.D.
Dean, Undergraduate Studies
Associate Vice President, Student Success
ugs-dean@usf.edu

Biography

Allison Crume was appointed Dean of Undergraduate Studies, Associate Vice President for Student Success at the University of South Florida in August 2020. She is responsible for coordinating the development and delivery of a high-quality undergraduate student experience across all campuses. Dr. Crume serves as the principal administrator of undergraduate academic programs and support services.

Prior to joining the University of South Florida, Dr. Crume served in multiple administrative roles including Interim Vice President for Student Affairs and Associate Vice President for Student Affairs at Florida State University. She also worked for the Board of Governors, State University System of Florida in academic and student affairs. Dr. Crume started her career in education as a high school history teacher in Roberta, Georgia.

Dr. Crume completed her Ph.D. in Higher Education Administration at Florida State University. Her additional degrees are a M.A.T. in Broad Field Social Science and a B.S. in History from Georgia College & State University. She serves as affiliate faculty in the University of South Florida College of Education’s Higher Education and Student Affairs department. Her research interests include student success, women in higher education, accessibility, and campus governance.

Dean's Leadership Team 


Chelsea Creaturo
Sr. Academic Program Specialist
creaturoc@usf.edu

Biography

Chelsea Creaturo is a proud USF St. Petersburg graduate with a B.A. in Interdisciplinary Studies, concentrating in Anthropology and Psychology. She has a decade of experience in higher education, including roles in institutional effectiveness as a Research Analyst, in academic operations as a Registrar, and in national survey research focused on student and institutional outcomes. Her interdisciplinary background informs a holistic and data-informed approach to understanding student experiences and translating insights into inclusive, student-centered strategies that strengthen campuswide success initiatives.

 

Position Vacant
Administrative Specialist

 

Christy Penman
First and Second-Year Academic Advocate
cpenman@usf.edu 

Biography

Christy is dedicated to supporting students at every stage of their academic journey. As a first-generation college graduate, Christy understands the challenges and opportunities that come with navigating higher education, and she strives to meet students where they are while helping them continue forward on their path. She is a dedicated and strong advocate for students, committed to going above and beyond to provide the support and guidance needed for their success. She strongly believes that students can succeed when given the right encouragement, support, and access to resources.

Her professional background reflects over 20 years of experience in higher education, including serving as an instructor in ESL and GED programs, where she supported diverse learners in building foundational skills and confidence. She later spent many years as the Midwest regional admissions recruiter with the University of South Florida before transitioning into her role as an Academic Advocate. She earned her Bachelors of Science from Elmhurst University and her Master of Science from Benedictine University.

Christy looks forward to getting to know you, supporting your growth, and walking alongside you as you persist and progress toward your academic goals.

 

Marketa Whitehead
Progression to Graduation Academic Advocate
mteal@usf.edu  

Biography

Marketa has more than 15 years of administrative experience with the university and is passionate about supporting students’ success. Her areas of expertise include admissions counseling and advising, recruitment, and enrollment services for undergraduate and graduate students. She is a Saint Petersburg native and a USF alum for her undergraduate and graduate education. Marketa has worked for USF for nearly 20 years.

 


Academic Advisors

Sheila Goethe
Coordinator for Advising (ECM, BGS, BSAS)
goethe@usf.edu

Biography

Sheila Goethe is a Coordinator of Advising in Undergraduate Studies on the University of South Florida St. Petersburg campus. She is a member of The National Association for Academic Advisors and a USF alum. She has worked in higher education since 1987 and at USF for over 25 years. During her tenure at USF, she has worked on various committees including the Academic Regulations Committee, the Council for Academic Advisors, the Undergraduate Council, and the Southeastern Association of Colleges and Schools.

 

Vacant
Academic Advisor for Health Sciences
HSS-SPAdvise@usf.edu  

 

James Walker
Academic Advisor for Criminology
jpwalker@usf.edu 

Biography

James Walker comes to USF St. Petersburg from Saint Leo University where he served as an Undergraduate Student Advisor and a Graduate Student Advisor. In his previous roles he led committees on re-entry student retention as well as the training committee. Prior to Saint Leo University he was a staff member at Hillsborough Community College serving in the Registrar’s Office as well as in admissions/advising for the Ybor City campus.

In the role of Academic Advisor II, James is responsible for all programs in the College of Behavioral and Community Sciences which includes Criminology and Forensic Studies & Justice (not accepting new students). The responsibilities of this role include program advising, graduation certification, orientation presentations, assigned student initiatives, and data/metrics analysis and collection.

James earned his undergraduate degree in International Relations from Eckerd College (St. Petersburg, FL), a Master’s Degree in Political Science from USF (Tampa Campus), and a Master’s Degree in Cybersecurity from Saint Leo University (Tampa, FL). 

 


 

Student Success Center

CeCe Edwards
Director
cedwards2@usf.edu 

Mandy Fuillerat
Academic Program Specialist
afuillerat@usf.edu 

Frank Gresham
Academic Services Administrator
fgresham@usf.edu 

Student Success Center 


Office of College Readiness and Transfer Success

Vacant
Associate Director
STP-UGSTransferSuccess@usf.edu 

Vacant
Advisor for Pre-College
stp-pathe@usf.edu  

Adia Seigneur
Transfer Success Specialist

seigneur@usf.edu 

Larissa Jones
Assistant Director of College Readiness and Community Partnerships

larissajones@usf.edu 

Abigail "Abby" Enriquez

Transfer Support Advisor
arenriquez@usf.edu 

Pinellas Access to Higher Education (PATHe)