Help Desk

Help Desk

Location: Bayboro Hall (BAY) 226
Phone: (727) 873-4357 (Option 3)

Monday - Thursday: 8 AM - 5 PM
Friday: 8 AM - 5 PM


The St. Pete Help Desk provides technology support to students, faculty, staff, and guests on the USF St. Petersburg campus. The Help Desk can be contacted to request service or to report a problem. Support is provided in-person, over the phone, and remotely. We offer a collection of knowledge articles that can be used to learn more about the services we provide and to find solutions to common problems. 

Report a problem

Let us know if you are having trouble with a campus technology or information system by submitting an online request.

Report A Problem

Request a service

Do you need to request a new technology service from the Help Desk? We've created a catalog of common technology requests that you can use to submit an online request.

Request Service

Share My PC

Share My PC allows you to temporarily share control of your computer with the Help Desk technical support staff.

Share My PC

User Guides

Search our collection of user guides and knowledgebase guides. Find more information about our services and answers to common questions.

User Guides

Live Network Statistics

View live network stats for all campuses.

View Network Stats

Data Network Management

IT Communications is responsible for the campus backbone network. Learn more about the current network status and related network resources.

View Network Status