Help Desk
Help Desk
Location: Bayboro Hall (BAY) 226
Phone: (727) 873-4357 (Option 3)
Email: stp-help@usf.edu
Hours:
Monday - Thursday: 8 AM - 5 PM
Friday: 8 AM - 5 PM
Overview
The St. Pete Help Desk provides technology support to students, faculty, staff, and guests on the USF St. Petersburg campus. The Help Desk can be contacted to request service or to report a problem. Support is provided in-person, over the phone, and remotely. We offer a collection of knowledge articles that can be used to learn more about the services we provide and to find solutions to common problems.
Report a problem
Let us know if you are having trouble with a campus technology or information system by submitting an online request.
Request a service
Do you need to request a new technology service from the Help Desk? We've created a catalog of common technology requests that you can use to submit an online request.
Share My PC
Share My PC allows you to temporarily share control of your computer with the Help Desk technical support staff.
User Guides
Search our collection of user guides and knowledgebase guides. Find more information about our services and answers to common questions.
Live Network Statistics
View live network stats for all campuses.
Data Network Management
IT Communications is responsible for the campus backbone network. Learn more about the current network status and related network resources.