For Students

Housing

As a resident, you have access to high speed Internet (up to 100 Mpbs upload & download on the USF St. Petersburg fiber optic network), HD Cable TV channels in every room (requires an HD-Ready TV), and telephone service with premium features available to you for free.

NEED HELP?

Residents having trouble with in-room technology should contact their RA to submit a service request to Campus Computing.

Examples of in-room issues include:

  • Damaged/inoperable TV, phone, or Internet port on wall jack.
  • Poor or no wireless signal (for rooms that previously had cove

HIGH-SPEED INTERNET

WIRELESS INTERNET

Wireless Internet access is available throughout the campus and the residence hall buildings. A number of wireless network standards are supported ( 802.11 a, b, g, and n). Learn More about connecting to the wireless network.

WIRED INTERNET

High speed Internet access is available in every bedroom. You are required to supply your own network (or “patch”) cable. Devices plugged into the data wall jacks must be registered with USF using your USF NetID username and password. You are only permitted to plug one device into each data wall jack.
To use the wired Internet:

  1. Plug your computing device into one of the ports labeled “Data” on the wall jacks.
  2. Configure your device for DHCP or to “obtain an IP address automatically”.
  3. Open a web browser (you may have to manually refresh your browser) to go to the registration page. Enter your USF NetID username and password to register the device on the USF Residential Housing Network.

IMPORTANT: Routers, switches, hubs, or wireless access points are not allowed to be plugged into the data wall jacks. Doing so violates the USF Network Access agreement and will constitute an automatic termination of your Internet access.

GAMING CONSOLES

Students can connect their gaming consoles to the Internet for online game play, web browsing, streaming movies, and other features. Game consoles must be registered with the USF network in order to connect to the Internet. You register your game console as you would any other device. Open a web browser and attempt to go to any web page. The browser should redirect you to the USF network registration page. Within two minutes of registering you will be connected to the Internet.

Game consoles that do not come with a web browser (or those not designed to work on enterprise NAT environments, such as USF’s) can be manually registered from another computer. You will need to obtain the MAC address from your game console and go to this site from any Internet connected device to complete the registration. The registration link provides information on how to find your MAC address.

For Nintendo Wii owners, you must use a wired internet connection in the residence halls. View the FAQ.

HIGH DEFINITION CABLE TV

High definition cable channels are available in all rooms. HD-ready televisions with a QAM tuner are required to view the HD channels. Students living in Residence Hall One (RHO), that do not have an HD-ready TV, are able to view standard definition channels. Residents are required to supply their own coaxial (or co-ax) cable. Residents may need to perform a channel scan on the TV in order to view the available channels.

Check out the Amenities page on the USF St. Petersburg Housing & Residence Life website for the channel listing guides.

TELEPHONE SERVICE

Local phone service is provided to all residential students. Students must bring their own phone, answering machine (optional), and phone cable. Each bedroom is equipped with at least one telephone connection port. Plug your phone into the wall jack ports labeled “Phone”. Shared rooms may not have enough phone ports for all residents. Long distance and international telephone calls require calling cards.

To dial out, press 9 + the number or 9 + area code + number.

Features

  • Enhanced 911 (e911) is available in the residence halls and is registered with the Pinellas County e911 system. Using a reverse telephone directory, the e911 calling system can automatically associate a call with a physical address and room number.
  • Voicemail is available with the answering machine feature of your telephone or a separate answering machine. You may also use the call forwarding feature of our phone system to forward calls to your mobile phone.
  • Caller ID service is available on phones that have the caller ID feature at no additional cost.
  • Malicious Caller ID allows you to report a call of a malicious nature, by requesting that the phone system identify and register the source of an incoming call on our network. If it’s an authentic malicious call, please report the call to the USF St. Petersburg Campus Police by calling (727) 873-4140.
  • Call waiting, call forwarding, and three-way calling are also available. To learn how to use any of these features, expand the “Dialing Codes” section below.

Dialing Codes

  • Call Waiting – Hook flash to answer and switch between calls
  • Transfer – Call 1, hook flash, #2, call 2, hang up
  • Conference – Call 1, hook flash, call 2, hook flash, #3
  • Drop Last Conference Party – In conference, hook flash, #4
  • Call forward all (1) – **1 number
  • Cancel call forward – **2
  • Redial – *#
  • Malicious Call Identification (2) – In call, hook flash, ***
  • Cancel call forward – Call 1, hook flash, call 2, hook flash, #1
    • (1) When forward is activated, users will hear a distinctive dial tone to indicate that all incoming calls are currently being forwarded.
    • (2) When Malicious Call Identification is activated, users are briefly put on hold and may hear music while on hold.

Calling Area

The Campus Computing VoIP phone network has a regional calling area that expands from about Pasco County south to Sarasota county. This free calling area encompasses the entire Tampa Market Area and all USF campus locations.

Local Area Codes

  • St. Petersburg: 727
  • Tampa: 813
  • Sarasota/Bradenton: 941
  • Lakeland: 863