For Employees

Phones and Voicemail

Overview

Campus Computing manages the phone system on the USF St. Petersburg campus. Offices and classrooms are equipment with Cisco Voice Over Internet Protocol (VOIP) phones. 

Phone and Voicemail Service Requests

Service requests for purchasing phones, moving phones, changing caller ID information, and more can be submitted online.

Dialing Instructions & Calling Area

To dial an outside number, it is necessary to dial 9 as a prefix to the number (except when dialing 911). Omit the 1 prefix on 800 and other 11 digit numbers. All USF campuses can be dialed using their digit (internal) extension.

CAMPUS EXTENSIONS

USF St. Petersburg 
Internal Extension – 3-XXXX
Local Calling – 9, (727) 873-XXXX

USF Tampa
Internal Extension – 4-XXXX
Local Calling – 9, (813) 974-XXXX

USF Sarasota-Manatee 
Internal Extension – 2-4XXX
Local Calling – 9, (941) 359-4XXX

LOCAL AREA CALLS (FREE)

Calls made to the local calling area are free. The local calling area expands from about Pasco County south to Sarasota County. This free calling area encompasses the entire Tampa Market Area and all USF campus locations — Tampa, area code 813; St. Petersburg, area code 727; Lakeland, area code 863; and Sarasota/Bradenton, area code 941.

LONG DISTANCE CALLS

Long distance calling is a feature available to select employees and may require a monthly plan. Requests for long distance calling capability require a Communication Services Request Form submitted by an Accountable Officer.

INTERNATIONAL CALLS

International calls require an international phone card. Departments and colleges must purchase a calling card from an outside vendor in order to place international calls.

Voicemail

To begin using the telephone voicemail system, users need to enroll as a subscriber, which is done by phone. During enrollment, users must record and provide information about themselves. This enrollment process can be done by calling the voicemail system on campus or from a remote location.

After subscribing, users will be able to access our voicemail system to check or send messages and to modify a variety of voicemail features and options.

Voicemail Quick Reference Guide

Voicemail Instructions


911 LOCATION SERVICES

All phones and communication devices are registered with Pinellas County 911 services. In the event of an emergency, the location of the phone is available to rescue and emergency services. It is critical that ALL new phones are registered with 911 Services and that phones are not moved without the express consent of Campus Computing. To request permission to move a communication device, please have your Accountable Officer complete the Communication Service Request Form. Devices are not permitted to be moved until consent is given by Campus Computing. 


PHONE ACCESSORIES

If you are looking for a compatible headset for your Cisco IP Phone, visit the Poly website (formerly Plantronics.)