Housing and Dining

USF St. Petersburg campus Housing COVID-19 Isolation FAQ

USF is committed to promoting the health and well-being of our students, faculty and employees, ensuring timely access to medical care, vaccination information and other resources to protect our campus communities.

Click here to review the university's COVID-19 mitigation strategies and the full return to campus plan. Click here to review general student FAQs about returning to campus. 


Preparing to Relocate to an Isolation Space

What will happen if a residential student is required to isolate?

  1. The student will be contacted by Student Health Services.
    Should a residential student need to isolate (due to positive COVID-19 test, illness/symptoms, or while awaiting a COVID-19 test result) they will be given direction from Student Health Services on the protocols in place. They will be advised to go home if safe to do so. If that is not possible, the resident will be relocated to a designated USF isolation space as long as space remains available.

  2. If they plan to isolate on campus, the student will receive a phone call and email from the COVID Care Team with further instructions.
    Students will receive a phone call from the COVID Care Team with instructions about how to prepare and move into their isolation space. Additional information will be provided to students via text or email about what to expect and useful resources for their stay.

How can students and families prepare for and manage this experience?

To ensure that students are prepared in the event that they are required to isolate on campus, we recommend that residents prepare a “Go Bag” with essential supplies and items that will make them more comfortable while in an isolation space for up to 14 days. A packing list can be found below, under "What should a student pack if they are relocating to an isolation space?"

We also recommend that students and families discuss their communication expectations of each other in the event that a student is required to isolate. We understand that this can be a stressful situation for both families and students, and having a regular communication schedule (for example, a daily text, call or video chat) can help alleviate some of that stress. 

If parents or families need further support, please contact The Dean of Students Office.

What is provided in the isolation room?

The following items are provided in USF’s on campus isolation facility: a microwave/refrigerator/freezer combo unit, toilet paper, trash bags, disposable sheets, a shower curtain, and a food starter package that includes food staples, beverages and snacks.

What should a student pack if they are relocating to an isolation space?

  • Comfortable clothes and shoes for 14 days
  • Prescription and over-the-counter medication for at least 14 days
  • Bedding and linens (blankets, pillow, and towel(s) for showering and drying hands)
  • Personal snacks, food, water, beverages
  • Personal items (wallet/purse, credit card, cash, passport or state ID)
  • USF student ID
  • Residence hall room/apartment keys
  • Toiletries (shampoo/conditioner, body soap/wash, hand soap, toothbrush, toothpaste, dental floss, razors, shaving cream, deodorant, lotion, feminine hygiene products, hair supplies/hair dryer, etc.)
  • Eye care items (contacts, contact solution, glasses)
  • Academic supplies (textbooks, school supplies, laptop/tablet/desktop computer, device chargers, notebooks, pens, highlighters, etc.)
  • Entertainment and exercise materials (books, magazines, yoga mat, etc.)
  • Additional masks and/or face coverings, hand sanitizer, cleaning supplies (including disinfecting wipes/spray)
  • Flu Care Kit (tissues, cough medicine, cough drops, thermometer, Tylenol/Ibuprofen, etc.)
  • Reusable water bottle
  • Laundry detergent (for use in room only)

What if a student realizes they left an item in their residence hall after entering isolation?

Students will not be allowed back into their on-campus space until they are cleared to return. No personal items will be retrieved for them after they have moved into their isolation space. Students are encouraged to double check that all of their daily personal, professional, and academic needs are met with the items they bring into isolation. No outside food deliveries are permitted.


Student Support While in Isolation

What student support will be provided while in isolation?

General Support and Preparation
A student going into isolation will receive a phone call from the COVID Care Team with instructions about how to prepare and move into the isolation spaces. Students will also receive ​information outlining what students should expect while isolating and provides useful resources for their stay. A direct contact number for USF Dining is provided to address any special dietary needs. Students are provided an on-call number to use for urgent needs.

Individualized Support
Students in isolation are assigned a COVID Care Team point of contact, a USF staff member, to support them during their stay. The staff member will continue to touch base frequently to assess their needs and provide support. If there are any concerns with the student’s isolation experience, their COVID Care Team member will be available to support them. The frequency of meeting with their COVID Care Team member is set by the student based on their expressed needs.

In addition, a Student Health Services liaison will connect with the student as needed to assess their physical and emotional health. Students are encouraged to schedule a tele-health appointment if their health declines or they have medical questions.

Is there a cost for telehealth appointments or COVID testing while students are in isolation?

Telehealth general medical services for students are covered by your USF tuition, and there is no additional cost for telehealth appointments while students are in isolation. We encourage all students to fully utilize these services. Mental health services are also available to students through telehealth and fully covered by your tuition. You can learn more about mental health resources here.

How will students receive meals while in isolation?

Dining Services will provide support for students isolating on campus. This service includes one daily meal delivery that typically occurs between 4 - 6 p.m. Two meals (lunch and dinner) are included in this delivery. Breakfast is not included. Students can request breakfast be included in their daily delivery free of charge by contacting USF Dining via the contact number provided in the student’s arrival ​information. 

A microwave/freezer/refrigerator combo unit is located in every bedroom for student use. Upon arrival at their isolation space, students receive a starter package that includes a grocery bag containing food, beverages and snacks. A frozen dinner will also be placed in the freezer. This is available in the event that a student arrives after the daily meal delivery. 

Vegan and gluten-free options are available. Students can address any dietary or general food needs or restrictions via the contact number for USF Dining that is provided. No outside meal deliveries are permitted. 


Guidelines and Expectations

Are students expected to attend classes while in isolation?

If the class in online, the student should continue to going to classes online. If the class is face to face, the student should contact their instructor to let them know that SHS has informed them they cannot come to class for about 10 days. They should work with classmates and the instructor to try to stay up to date with course materials.

Will students have a roommate in their isolation space?

It is likely a resident in isolation will share a room and suite with others in isolation.

What should students do about the trash while they are in isolation?

Trash will be picked up from outside the student's room.

Can students receive deliveries while in isolation?

To provide the safest environment possible, no outside deliveries are permitted to students in isolation. This includes outside food delivery services. Students should communicate any unmet need to their assigned COVID Care Team member.

Will families be notified when their student is moved into isolation?

USF considers the student the primary contact for University communications and notifications. USF staff will encourage students to notify their family and support networks of their move into isolation. Students will be provided information when they arrive that can be shared with their outside support networks. Parents or Guardians of minors (students under 18) will be contacted by Student Health Services.

What is the cleaning protocol for isolation spaces?

Each isolation space is thoroughly cleaned and disinfected prior to the student's arrival. Before an isolation space is assigned, facilities staff enter the space to perform a disinfecting treatment.


Additional Questions?

Students: Residents going into isolation will receive individualized support from the COVID Care Team. If a student has additional questions, please e-mail ​usfsp-housing@usf.edu for support.

Families: Families are encouraged to connect with their students directly for additional information. If families need further support, please contact the Dean of Students Office or Housing and Residential Education 
Telephone: 727-873-5101
Email: usfsp-housing@usf.edu